Release date: 18.08.2022
Last update: 18.09.2024
In the event of an infringement of the Your rights with respect to the Services, please send a complaint to support@cleverlee.io. The User shall have to apply to Cleverlee no later than within three months after the day when the User became aware or ought to have become aware of an infringement of their rights or lawful interests. All complaints will be examined and the User will be contacted as soon as possible, but not later than within 14 days.
User’s right to turn to the State Consumer Rights Protection Authority
In a case where Cleverlee has refused to resolve the User's complaint, or the User does not agree with the solution offered by Cleverlee and considers that the User’s rights have been violated or the User’s interests have been harmed, the User may lodge a complaint with the State Consumer Rights Protection Authority of the Republic of Lithuania.
Last update: 18.09.2024
Complaints resolution
In the event of an infringement of the Your rights with respect to the Services, please send a complaint to support@cleverlee.io. The User shall have to apply to Cleverlee no later than within three months after the day when the User became aware or ought to have become aware of an infringement of their rights or lawful interests. All complaints will be examined and the User will be contacted as soon as possible, but not later than within 14 days.
User’s right to turn to the State Consumer Rights Protection Authority
In a case where Cleverlee has refused to resolve the User's complaint, or the User does not agree with the solution offered by Cleverlee and considers that the User’s rights have been violated or the User’s interests have been harmed, the User may lodge a complaint with the State Consumer Rights Protection Authority of the Republic of Lithuania.
Let's Get in Touch
support@cleverlee.io
Support 24/7
+370 (648) 50 931
Lithuanian Office
Monday-Friday
10:00-18:00 CET Time
10:00-18:00 CET Time
UAB Cleverlee
Registry Code 305935751,
Vilnius, Eišiškių Sodų 18-oji st. 11, LT-02194
Vilnius, Eišiškių Sodų 18-oji st. 11, LT-02194
Cleverlee website and Cleverlee mobile apps are owned by the company incorporated in Lithuania with company number 305935751, registered office at Eisiskiu Sodu 18-oji st. 11, Vilnius, Lithuania which is regulated by the laws of that country.
Cleverlee is not a bank. Your Cleverlee Visa prepaid card is issued by Wallester AS a Payment Service Provider, authorized by the Finantsinspektsioon (Estonian Financial Supervision and Resolution Authority), and an official Visa Principal Member. Registration code: 11812882. Cleverlee UAB is the Card Programme Manager.
Digital currency values are not static and fluctuate due to market changes. Not all products and services are available in all geographic areas and are subject to applicable terms and conditions. Eligibility for particular products and services is subject to final determination by Cleverlee. Rates for Cleverlee products are subject to change.
Risk Disclaimer: Virtual currencies are highly volatile and novel instruments which are traded on virtual currency exchanges with full, minimal or no-at-all regulatory supervision. Investing in virtual currencies is highly risky, and you can rapidly lose your entire invested capital. Before buying virtual currencies, you should consider whether you understand how the market in virtual currencies works and whether you can afford to take the high risk of losing your money.
Cleverlee is not a bank. Your Cleverlee Visa prepaid card is issued by Wallester AS a Payment Service Provider, authorized by the Finantsinspektsioon (Estonian Financial Supervision and Resolution Authority), and an official Visa Principal Member. Registration code: 11812882. Cleverlee UAB is the Card Programme Manager.
Digital currency values are not static and fluctuate due to market changes. Not all products and services are available in all geographic areas and are subject to applicable terms and conditions. Eligibility for particular products and services is subject to final determination by Cleverlee. Rates for Cleverlee products are subject to change.
Risk Disclaimer: Virtual currencies are highly volatile and novel instruments which are traded on virtual currency exchanges with full, minimal or no-at-all regulatory supervision. Investing in virtual currencies is highly risky, and you can rapidly lose your entire invested capital. Before buying virtual currencies, you should consider whether you understand how the market in virtual currencies works and whether you can afford to take the high risk of losing your money.
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